
FAQs
Frequently Asked Questions
What is Just for you by Jeff?
It’s an online store offering health and wellness products designed to help you feel better, live healthier, and take care of your well-being every day.
Where are you located?
We’re based in the United States and proudly serve customers across the entire country with fast, reliable shipping.
Who can use your products?
Our products are made for anyone looking to support their health, whether you’re just starting or already on your wellness journey.
Are your products safe to use?
Yes, we only sell safe, quality-tested health and wellness products from trusted suppliers and certified manufacturers.
Do you offer gifts or gift wrapping?
Yes! You can select gift wrapping and add a personal note during checkout for a special touch.
How do I place an order?
Simply browse products, add them to your cart, then follow the secure checkout steps to complete your order.
Can I change my order after placing it?
If your order hasn’t shipped yet, contact us as soon as possible to request changes or updates.
Is there a minimum order amount?
No, you can order as little or as much as you like—there’s no minimum order requirement.
How can I track my order?
Once your order ships, we’ll email you a tracking link so you can follow your package’s journey.
Can I cancel my order?
Orders can be canceled within 12 hours after purchase by reaching out to our support team.
Do you ship to all U.S. states?
Yes, we deliver to all 50 U.S. states, including Alaska and Hawaii.
How long does shipping usually take?
Most orders arrive within 3–7 business days after processing, depending on your location.
Do you offer free shipping?
Yes! Orders over $50 qualify for free standard shipping within the U.S.
Is express or fast shipping available?
Yes, you can choose faster shipping at checkout for an additional fee.
What if my package is lost or delayed?
Contact us right away if your order is missing—we’ll help track it or send a replacement.
What is your return policy?
We accept returns of unused items within 30 days of delivery for a full refund.
How do I start a return?
Contact our support team and we’ll guide you through the quick and easy return process.
Are return shipping costs covered?
We cover return shipping if the item is damaged, defective, or we made a mistake.
How long do refunds take?
Refunds are usually issued within 5–7 business days after we receive your return.
Can I exchange a product?
Yes, we’ll gladly exchange items that arrive damaged or if you received the wrong product.
Are your products natural or organic?
Many of our products are natural or organic—check each product page for full ingredient details.
Do you offer vegan or cruelty-free items?
Yes! Look for vegan and cruelty-free labels on product pages or use the filter to find them.
Are your supplements FDA approved?
Dietary supplements are not FDA-approved, but ours are made in certified, inspected facilities for safety.
Where are your products made?
Most of our products are made in the USA. Others come from trusted, verified international suppliers.
Can I use your products with medications?
Please talk to your doctor before using our products if you take prescription medications or have medical conditions.
Do I need to make an account to order?
No account is needed to shop, but creating one makes tracking and reordering easier.
I forgot my password. What do I do?
Click “Forgot Password” on the login page and follow the steps to reset it quickly.
How can I contact customer support?
Email us at jeffreynolan125@yahoo.com or use our contact form anytime. We respond within 1–2 business days.
When is customer support available?
Our team is available Monday through Friday, 9 AM to 6 PM Eastern Time.
Can I subscribe to your newsletter?
Yes! Sign up on our website to get health tips, product updates, and exclusive discounts.